Privacy Policy

Protecting your personal data is central to our commitments. This privacy policy explains how raquette.net collects, uses, and protects the information you provide us through our contact form.

1. Data controller :

The data controller for the personal data collected on this site is :

• Name / Structure : Pascal Karoutchi / Reggae Promo France
• Adresse : 46 Bd du docteur Lorimy 77120 Coulommiers (France)
• E-mail  : This email address is being protected from spambots. You need JavaScript enabled to view it.
• Téléphone : +33 648056222

2. Data Collected via the Form

When you fill out our contact form to request information or organize a snowshoeing excursion, we only collect the data necessary to respond to you.

3. Why Do We Collect Your Data ?

The data collected via the contact form is used exclusively for the following purposes:

To respond to your requests for information regarding excursions.

To process your booking requests and guarantee your places for mountain outings.

To contact you promptly by phone or email in case of any changes to the excursion (weather conditions, safety instructions, meeting point).

4. Legal Basis and Retention Period :

Legal Basis : The processing of your data is based on your consent (by clicking "Submit") and on the performance of pre-contractual measures (your booking request).

Retention Period :

If your request does not result in a booking, your data will be deleted within one year.

If you book an excursion with us, your contact details will be kept for 3 years after our last communication for marketing purposes, and the corresponding invoices for 10 years (French legal requirement).

5. Data Exchange and Security :

Confidentiality : Your data is never sold, rented, or transferred to third parties. Only the guide or coordinator of your booking has access to it.

Security: Our website has an SSL certificate (HTTPS secure browsing) which guarantees the confidentiality and protection of the information provided in the contact form.

6. Your Rights

In accordance with the GDPR, you have the right to access, rectify, and erase your personal data. You can request the deletion of your contact details from our files at any time.

To exercise your rights, simply contact us by email at the following address: This email address is being protected from spambots. You need JavaScript enabled to view it.

If you believe your rights have not been respected, you can file a complaint with the CNIL (French Data Protection Authority).

. CNIL

Cookie Policy

Information on the use of cookies :

Cookies are small files that are stored on the user's hard drive by their browser when they connect to a website.
Cookies can be used to store information related to your browsing activity and are not intended to be permanent.

There are several types of cookies :

System cookies, which facilitate user navigation and the use of various options or services offered by the internet, such as session identification, access authorization to certain restricted areas, order optimization, form completion, registration, security, and the use of certain features (videos, social networks, etc.).
Service cookies, which allow the user to access services according to their preferences (language, browser, configuration, etc.). Analytical cookies allow for the anonymous analysis of user behavior on the website and the measurement of user activity
in order to develop an improved browsing profile on the site.
Therefore, when you access our site, in accordance with the General Data Protection Regulation (GDPR) No. 2016/679 of April 27, 2016,
which came into effect on May 25, 2018, we must ask for your permission to use these cookies in order to improve our service offerings.
We use YouTube, and the cookies added by YouTube, as well as those from our hosting provider LWS, comply with their privacy policy.

However, please note that you can enable or disable cookies by following the instructions provided by your web browser.